CCH's CEO Kevin Robert was kind enough to invite me to join him and practitioner David Morgan for two panel sessions today at the 2006 CCH User Conference currently underway in Boca Raton, FL. The breakouts were titled "Preparing for the Future: Where is Our Industry Headed?" and each was attended by around 50 conference registrants. CCH billed the sessions as follows: The firm of the future is right around the corner. Join our group of panelists for a frank discussion on where the industry is headed when it comes to issues like technology, going paperless, and staffing challenges.
While the two sessions were quite different in some ways, in others they were quite similar. Common themes were staffing, specifically talent attraction and retention, outsourcing, credentialing, and technology's role as an enabler to solve these and other problems facing the profession. On an interesting side note --- one astute attendee took the Conference planners to task for using the word "industry" instead of the more appropriate "profession". Moderator Bob Dias deftly apologized with his usual engaging smile and a quick "Good point. Duly noted." Extra point to CCH for a speedy, honest answer to an innocent oversight. Dias' charm was helpful and he made his company look good --- perhaps better even than if they had not erred in the first place!
The remainder of the conference seems to be a huge hit, too. Virtually every attendee I've talked to has been happy with the facility, the food, the special events and the particularly with the content. The "mini trade show" of about a dozen hand-selected vendors appears to have added a nice balance and the firm size arrangement of the round table discussions was a big hit.
This conference will most definitely be on my schedule for next year (assuming they invite me back!) -- if you're a ProFx suite user it's one you should probably consider it, too.
Tomorrow it's north to Orlando for the Thomson CSI conference. More on that to come!






