CPA Technology Advisor columnist Randy Johnston and I spent the day Wednesday (August 10th) in Dexter, Michigan with the Thomson Creative Solutions folks. They were, as usual, very hospitable and treated us to a great lunch (although the cookies weren't as big as I'd remembered!) More importantly several of the officers (Jon Baron, Brian Vroom, and Jack LaRue and several other staffers dedicated the day to making sure Randy and I got a good look at the current offerings, but also a solid understanding of what's on the radar screen over the next few years.
We left impressed.
While the Financial Analysis CS product is coming along nicely and approaching a "no brain-er buy" for CS suite users, and the PPC integration with Engagement CS was impressive, the real show stealer was the Practice CS product. It's "dash-board" approach is extremely well though out.The designers have cleverly trifurcated a portlet container information system into "Firm", "Client", or "Staff" views. The beauty of the approach is in a solution that's escaped products in this genre for years --- that being the fact that different people need different "views" of information at different times and for different purposes. Simply providing a list is of no value unless it's filtered and sorted appropriately. I believe Practice CS is evolutionary in it's approach to presenting actionable information to a practitioner. I haven't had an opportunity to actually watch the system in production mode yet, but the design is simply elegant. I'd never buy a car simply because it looked great sitting on the showroom floor --- but when catches my eye, I go make an appointment for a test drive!
A final note from the Dexter crew was Jon Baron sharing that their NetClient CS product (a 2004 winner of an "Innovation in Tax and Accounting Technology" award from The CPA Technology Advisor) has just surpassed a milestone. Over 1,000 firms are now launching secure, private client websites using the NetClient CS platform.
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[DISCLOSURE: You may remember that I was involved in the original concepting of the NetClient CS product when worked with CSI --- luckily, what they actually built is much cleverer and more full-featured that I ever imagined! -- smile]


