Fidelio Internet Telephones

From The CPA Technology Advisor columnist Doug Sleeter:

At The Sleeter Group, we are always looking for new tools to help accountants and their clients. To that end, we'd like to introduce you to the Fidelio Internet Telephone Company to provide a revolutionary new product.

The Fidelio product is a great client support tool for accountants and consultants who provide software support services to clients using a windows-based PC. It looks like a telephone, but it’s much more than that. It has integrated software that provides desktop sharing, file transfer, address book, voice-mail and conference calling, all included with the service. The device/service is priced at $19.00 per month and it plugs into any desktop or laptop PC via the USB port.

This is a revolutionary product. If both you and your clients use the service, you can call them, share their desktop (or have them share yours), transfer files between computers (no email delay or upload/download delay), conference call, and send/receive voicemail, all for such a small monthly fee. No per minute charges, no voicemail charges, no long distance, no desktop sharing fees, it’s all included. Oh, and by the way, you can also use it to call regular telephone lines at a fraction of the cost of most long distance plans. For example, if I call the UK from anywhere in the US, the cost is 2.7 cents per minute. But if they have a Fidelio, it’s FREE.

Not only are the calls free, but all of the integrated software makes the device an incredible tool for quickly, efficiently, and easily supporting clients. We’ve used the device with one of our international clients who have offices in North Carolina, Belize, and two Bahamas Islands. The clients travel with the phones and wherever they are, all they need to do is find an Internet connection, plug in their Fidelio phone, and start calling. Since I support them from California, I can talk with them and control their software and transfer their data files to my computer, all from my office, for free.

This technology is a big step forward for anyone who wants to reduce their telephone costs while providing superior support options for their clients.

Doug Sleeter